|Create Date||July 7, 2014|
|Last Updated||May 20, 2015|
Mobile telecommunication is one of the fastest growing industries in the world. While voice services account for the majority of mobile telecom revenues globally, there has been significant growth in the use of non-voice services, such as messaging, content and data services, including video.
A further area creating much interest and permeating mobile users’ habits is mobile financial services.
Both mobile service providers and banks are looking at the mobile handset as an affordable, available and secure medium for extending the range of financial services on offer, as well as addressing previously untapped segments.
The uptake and usage of mobile financial services (MFS), such as airtime recharge, money transfers and bill payments, depends on many factors.
A fundamental prerequisite is users’ familiarity with the channels over which mobile financial services are offered. As SMS and USSD are preferred messaging channels for many mobile users globally, many service providers in emerging markets, whether banks or mobile operators, have delivered financial services using SMS and USSD as preferred channels.
With the growth of mobile financial services, service providers are facing multiple challenges in ensuring available, secure, affordable access to these services over SMS and USSD channels.
This white paper outlines how operators can overcome such challenges to spur further growth in the burgeoning MFS space.
|Ensuring the Security of Critical Messaging Communications in the Era of Mobile Finance|